Legal

Terms of use

Last updated: 19 May 2026

These terms govern your access to and use of the Teddy Sure website at teddysure.com and related services. By using the site you agree to these terms. If you do not agree, please do not use the site.

About our service

Teddy Sure provides an online platform to obtain quotations and purchase temporary motor insurance in the United Kingdom for defined periods (from one hour up to 30 days, subject to product rules). Cover is subject to acceptance, underwriting criteria, and the wording of the policy documents issued to you.

Eligibility

You must:

• Be at least 17 years old (or the minimum age required for your licence type)
• Hold a valid UK driving licence (or other licence type we accept)
• Provide accurate and complete information in your quote and application
• Use the site only for lawful purposes in the United Kingdom unless we state otherwise

Providing false or misleading information may void cover and could amount to fraud.

Quotations and contracts

A quotation is not an offer of insurance until payment is accepted and a policy is issued. Premium, excesses, limits, and exclusions are set out in your schedule, certificate, and policy wording. You are responsible for reading these documents before you drive.

Payments

Payments may be processed by third-party providers (including Gumroad). By paying, you authorise the charge shown at checkout. Refunds are handled in line with applicable law and our policy terms; contact support@teddysure.com for assistance.

Your responsibilities

• Ensure the vehicle is roadworthy, taxed, and (where required) has a valid MOT
• Comply with UK road traffic law and policy conditions while insured
• Notify us of material changes that could affect cover
• Keep login, email, and verification codes secure

Intellectual property

Content on this site (text, branding, layout, software) is owned by or licensed to Teddy Sure. You may not copy, scrape, or redistribute it without our written permission except for personal use of documents we issue to you.

Disclaimer

We aim to keep the site accurate and available but do not guarantee uninterrupted access. Information on the site is general and does not constitute advice. Insurance decisions should be based on your issued policy documents.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from use of the site. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under English law.

Complaints

If you are unhappy with our service, contact support@teddysure.com. You may also have rights to refer a complaint to the Financial Ombudsman Service if we are within its jurisdiction.

Governing law

These terms are governed by the laws of England and Wales. Courts in England and Wales have exclusive jurisdiction, subject to mandatory consumer protections.

Changes

We may update these terms. Continued use after changes are posted constitutes acceptance of the revised terms.