Legal
Privacy policy
Last updated: 19 May 2026
Teddy Sure (“we”, “us”, “our”) operates the website teddysure.com and provides temporary motor insurance quotations and policies in the United Kingdom. This policy explains how we collect and use personal data when you use our services.
Who we are
Teddy Sure is the data controller for personal information processed through this website. Contact: support@teddysure.com.
Information we collect
When you request a quote or buy a policy, we may collect:
- Identity and contact details (name, date of birth, address, email, phone)
- Driving licence and driving history information
- Vehicle details (registration, modifications, use)
- Payment-related references (processed by our payment partners; we do not store full card numbers)
- Technical data (IP address, browser type, cookies — see our Cookie policy)
- Documents you upload (e.g. vehicle photographs) where required for underwriting
How we use your information
We use personal data to:
- Provide quotations and issue insurance contracts
- Verify your identity and eligibility, including OTP verification by email
- Process payments and fulfil regulatory record-keeping obligations
- Send policy documents, service messages, and (where permitted) marketing communications
- Prevent fraud and improve our website and products
- Comply with legal and regulatory requirements applicable to insurance distribution
Legal bases (UK GDPR)
We rely on one or more of: contract performance, legal obligation, legitimate interests, and consent (where required, e.g. non-essential cookies or marketing).
Sharing your data
We may share information with:
- Insurers and underwriting partners necessary to bind cover
- Payment providers (e.g. Gumroad or other checkout services)
- IT, email, and hosting providers who process data on our instructions
- Regulators, law enforcement, or advisers when required by law
We do not sell your personal data.
Retention
We keep data for as long as needed to provide services, handle claims, and meet legal and insurance record requirements (often several years after a policy ends).
Security
We use appropriate technical and organisational measures to protect personal data. No online transmission is completely secure; please use strong passwords and protect your email account.
Your rights
Under UK data protection law you may have rights to access, rectify, erase, restrict processing, object, data portability, and to withdraw consent. You may lodge a complaint with the ICO (ico.org.uk). To exercise rights, contact support@teddysure.com.
International transfers
If any processor is located outside the UK, we ensure appropriate safeguards (such as UK IDTA or adequacy regulations) are in place.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do.